Privacy Policy

This Privacy Policy explains how CriptoFaro (“we”, “us”, “our”) collects, uses, discloses, and safeguards personal information when you use our website, applications, and related services (the “Service”).

Information We Collect

• Account Data: basic identifiers such as email address and profile metadata.
• Usage Data: activity logs, feature interactions, device and browser information, language/locale, and approximate location inferred from IP (when needed for security or localization).
• Technical Data: diagnostics, crash reports, and cookies or similar technologies for session continuity, performance, and security.
• Billing Data: when you purchase a subscription, we receive limited payment metadata from providers (e.g., Stripe). Full card data is handled by the provider, not CriptoFaro.

How We Use Information

• Provide, maintain, and improve the Service and user experience.
• Process subscriptions and deliver purchase confirmations.
• Detect, prevent, and investigate fraud, abuse, or security incidents.
• Communicate service updates, transactional emails, and support responses.
• Comply with legal obligations and enforce our terms and policies.

Legal Bases (EEA/UK)

Where GDPR or similar laws apply, we rely on lawful bases such as performance of a contract (providing the Service), legitimate interests (security, product improvement), compliance with legal obligations, and consent where required.

Sharing and Disclosure

We may share information with trusted service providers (e.g., hosting, analytics, email, payments) under contracts that require appropriate safeguards. We may disclose information to comply with law, protect rights and safety, or in connection with a merger or acquisition.

Data Retention

We retain personal information only for as long as necessary for the purposes described, and as required by law. Retention periods may vary based on account status and regulatory requirements.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No system is 100% secure; please use strong passwords and keep credentials confidential.

International Transfers

Information may be processed in countries other than your own. Where required, we implement appropriate safeguards (e.g., standard contractual clauses) to protect your information.

Your Rights

Subject to local law, you may have rights to access, correct, delete, restrict or object to processing, and data portability. To exercise these rights, contact contacto@criptofaro.com. We will respond in accordance with applicable laws.

Children’s Privacy

The Service is not directed to children under the age required by local law. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Policy from time to time. If changes are material, we will endeavor to provide reasonable notice. Continued use of the Service after changes take effect constitutes acceptance of the updated Policy.

Contact

For questions about this Policy, contact us at contacto@criptofaro.com.